Just placed your order? If the address can still be changed, Edit Address appears on the order confirmation page. You can change it from there without signing in or looking your order up.
To change your shipping address, follow these steps:
- Log into your account and navigate to My Orders.
- Guest Checkout: Click here to go to the "Track Your Order" Page and enter your Order Number and Email Address.
- On the order you would like to update and click Edit Address.
- Missing Option: If the edit option is missing, your order has passed the point where the address can be changed.
- Click the Edit Address button at the top of the order page.
- Enter your new shipping information and submit the changes to save them.
Where to find it
If the option is not there, or the change does not go through: your order is either not eligible for that action or has passed the point where it can still be made. Orders keep moving through fulfilment while you are on the page, so an option can disappear, and a change can occasionally fail when you submit it. Refresh the page to see the current status. If the option has gone, the order has passed the point where the address can be changed, and our Customer Service team is not able to change it for you either.
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