Lovelies, we're here to help.
Search for your question or browse our FAQs
Promotions
- Bridal Sample Sale
- Wedding Dress Fall Sale! 👰
- Can I get a discount if I am a student?
- Do you have a military discount?
- What coupons or promotions are you running?
- Giveaway Terms and Conditions
Placing Your Order
- ★ When should I place my order?
- ★Important Information about Hurricane Florence
- Where can I get a Twill Swatch?
- Do I have to create an azazie.com account?
- Introducing the Diamond Collection
- New and Improved Ties!
Standard Sizing
Custom Sizing
- What measurements do you accept?
- How do I place a Custom order?
- Custom Sizing Measurement Limitations
- Can I return my custom dress?
- Maternity Sizing
- How does custom sizing work?
Showroom
Color and Care
- What if the color I want isn't available on the dress page?
- Can these dresses be altered?
- What is Mesh?
- Help! My Dress is Missing its Eye!
- How can I make sure all of my dresses are the same color?
- How much can color vary between different fabrics?
Returns, Cancellations, Changes
- What if I had an order shipped internationally to me?
- Can I exchange my dress?
- What is your return policy?
- Can I add or remove items from my order?
- Cancellation and Changes Policy
- Standard Dress Returns
Shipping
- General Shipping Information
- When will I receive my order?
- What if I want my order sooner?
- Change Shipping Address
- Where do you ship to?
- How much does shipping cost?
Sample Program
- When should I order samples for a Try At Home party?
- Can I keep my sample?
- How does it work?
- I can't find my dress in your samples!
- When do I need to return my samples?
- What dresses are in your sample program?
Technical Support
- I paid but my order was cancelled!
- How do I leave a review?
- Do you have gift cards?
- My payment won't go through!
- Do you take phone orders?
- How can I contact you?
Can't find what you are looking for?
Please contact our amazing team of Stylists and we'll get back to you within 24 business hours.
Promotions
Placing Your Order
Standard Sizing
Custom Sizing
Showroom
Color and Care
Returns, Cancellations, Changes
Shipping
Sample Program
Can't find what you are looking for?
Please contact our amazing team of Stylists
and we'll get back to you within 24 business hours.
