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Canadian Customers
Promotions
- Why sign up for the Azazie newsletter?
- Azazie is at Bridal Expos!
- Can I get a discount if I am a student?
- Do you have a military discount?
- What coupons or promotions are you running?
- Giveaway Terms and Conditions
Placing Your Order
- ★ When should I place my order?
- Introducing Flower Girl Dresses 🌸
- How do I create an Azazie account?
- Ordering Swatches
- How do I place an order?
- How do I check on the status of my orders?
Standard Sizing
- ★ What size am I?
- What are your standard sizes?
- Determining Junior Sizing
- Do you carry petite or plus sizes?
- What is Hollow to Hem?
- Am I eligible for alteration reimbursements?
Custom Sizing
- ★ How does custom sizing work?
- Can an adult wear a junior style?
- Maternity Sizing
- Can I return my custom dress?
- Custom Sizing Measurement Limitations
- How do I submit my receipt for alterations?
Our Products
- What items do you sell?
- What are your dresses made out of?
- Finding the Dress of Your Dreams 👗
- What styles do you recommend?
- How do I tell if a dress has boning and padding?
- Do you have style recommendations for taller people?
Showroom
Color and Care
- How can I make sure all of my dresses are the same color?
- What if the color I want isn't available?
- How much can color vary between different fabrics?
- What colors do you have?
- How do I read my swatch?
- Can these dresses be altered?
Returns, Cancellations, & Changes
- ★ What is your return policy?
- How do I know if you got my return?
- Our Return Policy Has Changed
- Cancellation and Changes Policy
- Can I add or remove items from my order?
- I need to make a return but I checked out as a guest
Shipping
- When will I receive my order?
- What if I want my order sooner?
- What if I need to change my shipping address?
- Where do you ship to?
- How much does shipping cost in the US?
- How can I track my order?
Sample Program
- How can I get notified when a sample is back?
- Introducing Veil Samples!
- How does the sample program work?
- What dresses are in your sample program?
- How do I check which samples are available?
- Can I keep my sample?
Customer Support
- My payment won't go through!
- I paid but my order was cancelled!
- I placed my order but never got a confirmation!
- What types of payment do you accept?
- Where is my refund?
- How do I leave a review?
Can't find what you are looking for?
Please contact our amazing team of Stylists and we'll get back to you within 24 business hours.
Canadian Customers
Promotions
Placing Your Order
Standard Sizing
Custom Sizing
Our Products
Showroom
Color and Care
Returns, Cancellations, & Changes
Shipping
Sample Program
Can't find what you are looking for?
Please contact our amazing team of Stylists
and we'll get back to you within 24 business hours.
