How to Change Size or Color

Just placed your order? If the item can still be changed, the edit action appears next to it on the order confirmation page. You can change it from there without signing in or looking your order up.

To change the size or color of your item, follow these steps:

1. Log into your account and navigate to My Orders.
   • Guest Checkout: Click here to go to the "Track Your Order" Page and enter your Order Number and Email Address.
2. On the order you would like to update, click Change Size / Color.
   • Missing Option: If the option is missing, your order either falls outside the changes window or is ineligible for changes. You can read more about our change limitations here.
3. On the item you would like to update click Change Size / Color.
4. Follow the on-screen prompts to update your item and submit the change to save it.

Where to find it

Please Note: We cannot change the size or color of in stock items.

What can and cannot be changed: you can change the size or color of the same style, and only to an option at the same price. Quantity and style cannot be changed. The item must be made to order, must not have been checked into the warehouse yet, and the order must not have shipped. In stock items and Customized Size items are not eligible.

If the option is not there, or the change does not go through: your order is either not eligible for that action or has passed the point where it can still be made. Orders keep moving through fulfilment while you are on the page, so an option can disappear, and a change can occasionally fail when you submit it. Refresh the page to see the current status. If the option has gone, the order has passed the cutoff for that change and our Customer Service team is not able to make it for you either.