Why can’t I edit my credit/debit card details at checkout?
When using our mobile app, credit and debit card details can’t be edited directly from the initial checkout screen. If you tap the credit/debit card option and it doesn’t expand, this is expected behavior in the app.
How do I update or change my card information in the mobile app?
To update your card details, follow these steps:
Proceed through checkout as usual.
On the checkout screen, tap “Place My Order.”
(Don’t worry — your order is not finalized yet.)You’ll be taken to the payment page, where you can:
Edit your existing credit/debit card details, or
Add a new credit/debit card
Once your payment details are updated, you can review and complete your order.
Will I be charged when I tap “Place My Order”?
No. Tapping “Place My Order” on the initial checkout page simply takes you to the payment confirmation page where you can review and update your payment details before the order is submitted.
What should I do if I’m still unable to update my card?
If you’re unable to update your card details after reaching the payment page, please contact our Customer Support team and we’ll be happy to help.
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