Refund Timeline

The return and refund process involves several steps, so it is important to note that it can take some time. The timeline depends on the return method and refund option you select during the return process.

Return Timeline

• Mail-In Returns: 4-6 business days
  Once your order arrives at our warehouse, we carefully inspect the items and verify all necessary documentation. This process typically takes 4-6 business days.
• Happy Returns: Minutes
  Once a Happy Returns agent scans and accepts your items, your return is processed in just a few minutes.

Refund Timeline (after return is processed)

Once your return has been completed, the refund timing depends on the refund method selected:

• Original payment method: 3-10 business days
  Refunds typically appear in your account within 3-10 business days, depending on your financial institution.
• Azazie account balance: 1-3 business days
  Refunds are typically applied within 24 hours, but may take up to 3 business days to be reflected in your account.

Regardless of the refund method you choose, you will receive a confirmation email once the refund has finished processing on our end.