We are excited to offer Local Pickup as a delivery option for customers who are within the service range of our US Warehouse located in the California Bay Area. It’s a super convenient delivery option that allows you to pick up your try-on order directly from our warehouse.
Keep in mind that this option is only available for try-on dresses, and you'll need a valid ID for pickup!
How do I place a Local Pickup order?
- Add your item(s) to your cart and head on over to checkout.
- Click "PICK UP".
- Enter your zip code to check if you are within the service range of our California warehouse.
- If you are, select "Azazie Warehouse" from the list of pickup locations.
- Continue checking out as you normally would!
How do I pick up my Local Pickup order?
Pickup is available Monday through Friday, 8 AM – 5 PM.
- When your order is ready for pickup, we'll send you an email with your pickup code. Once you receive your email, you have 3 days to swing by and get your order.
- Make your way to our warehouse. Don't forget to bring a valid ID and the pickup code we sent you via email.
- When you arrive, please park in the Reserved Customer Parking spot.
- Walk up to the front door with the black Azazie logo and ring the doorbell. One of our associates will help you shortly.
What are the Local Pickup limitations?
- Local Pickup is only available within the service range of our California warehouse and is solely for try-on dresses.
- A valid ID is needed to pick up your item(s).
- To use Local Pickup, we require your shipping address, name, phone number, and email during checkout for delivery notification and verification purposes.
- You have 3 days to pick up your order.
- If your order is not picked up within 3 days, it will be returned and refunded.
- Once your order is placed, customer service cannot change your delivery option.
- This includes changing from delivery to pickup (or vice versa).
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