Refund Options

When returning your items, Azazie provides two convenient refund methods: Azazie Account Balance and Original Payment Method.

Azazie Account Balance (US Only)

• Refunds are applied to your Azazie Account Balance, which can be used for future Azazie purchases.

• Once the refund is processed to your account balance, it cannot be redirected to your card or PayPal.

• Limitations:

  • This is the only refund method for orders purchased with an Azazie gift card.

  • This refund method is not available for orders placed via Guest Checkout.

Original Payment Method

• Refunds are processed back to the original method of payment used for your order.

• If a gift card was used along with another payment method (PayPal or credit/debit card), the gift card portion will be refunded to your Azazie Account Balance.

• Limitations:

  • This is the only refund method for orders placed via Guest Checkout.

  • If the original method of payment used to pay for your order was a gift card, the refund will be sent back to your Azazie Account Balance.