Limitations & Reserved Rights for Exchanges

Exchange Limitations

• The Exchange Program is only available in the United States.
• Exchanges can only be processed via Happy Returns.
• To process an exchange, you must have an active Azazie account associated with the email address used to place the original order. If you do not have an account, please create one using that email address before starting.
• When processing an exchange, we charge the dress's current price at the time of the new purchase. We do not offer price matching.

Reserved Rights

We reserve the right to limit, refuse, or reject exchanges at any time under specific circumstances, including but not limited to:

• Irregular or excessive exchange patterns that suggest "wardrobing" (purchasing items with the intent to wear them briefly and return them)
• A history of exchanging items that have been worn, altered, laundered, damaged, or are missing components
• Suspected fraudulent or criminal activity
• Bulk orders including multiple sizes or variations of the same item