We are incredibly sorry to hear that your dress arrived with a snag! We know how disappointing that can be, and we want to help you take care of it quickly and safely.
Small snags are usually easy to repair at home with just a few simple steps. Here’s a guide to help you smooth things out:
- Place your thumbs and index fingers on either side of the snag, about an inch away from it, and gently pinch the fabric.
- Slowly pull the pinched fabric outward, away from each other. This helps guide the loose thread back into the weave of the garment. Avoid tugging too hard - gentle pressure works best.
A brief steaming can help relax the fabric and minimize any remaining texture or rippling around the snag.
We hope this guide has helped you fix any small snags on your clothing, so you can continue to enjoy your garments for a long time! If you’ve tried the above steps and still need help, please reach out to customer service. We'd be happy to help offer you more support!
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