How to Cancel Your Order

To cancel your order, follow these steps:

1. Log into your account and navigate to My Orders.
   • Guest Checkout: Click here to go to the "Track Your Order" Page and enter your Order Number and Email Address.
2. On the order you would like to cancel, click Cancel Order.
   • Missing Option: If the cancel option is missing, your order is past the cancellation window and can no longer be cancelled.
3. Click the Cancel Order button at the top of the order page.
4. Choose your reason for cancellation in the pop-up window and click Continue.
5. Check your inbox for a confirmation email showing that your cancellation was successfully submitted.

Refunds: Once your cancellation is processed, your refund is issued to your original payment method and typically appears within 2 to 5 business days. We will send you an additional email confirmation once the refund has been processed on our end.