When returning your items, Azazie provides two convenient refund methods: Azazie Account Balance and Original Payment Method.
Azazie Account Balance
- Refunds are applied to your Azazie Account Balance, which can be used for future Azazie purchases.
- Once the refund is processed to your account balance, it cannot be redirected to your card or PayPal.
- Limitations:
- This is the only refund method for orders purchased with an Azazie gift card.
- This refund method is not available for orders placed via Guest Checkout.
Original Payment Method
- Refunds are processed back to the original method of payment used for your order.
- If a gift card was used along with another payment method (PayPal or credit/debit card), the gift card portion will be refunded to your Azazie Account Balance.
- Limitations:
- This is the only refund method for orders placed via Guest Checkout.
- If the original method of payment used to pay for your order was a gift card, the refund will be sent back to your Azazie Account Balance.
Please note: Once you have made your selection, your refund cannot be redirected to another refund method.
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