For some international orders outside of our standard shipping zones, local customs authorities may require additional identification (such as a tax ID, VAT number, or customs clearance number) to process your shipment. If this information is needed for your destination, it will be collected securely during checkout.
Why is this required?
Certain countries require this information to verify the recipient and approve the import. Without it, your package may be delayed in transit, held by customs, returned to sender, or even rejected by the carrier or customs authority.
What do I need to provide?
If your shipment requires it, we will prompt you for your local tax ID or customs clearance number at checkout. Please ensure that:
The information is entered exactly as registered with your local authorities.
Your name, phone number, and ID/tax number all match your official records. (Even small differences can cause customs delays!)
Need help?
If you’re unsure what information to provide or how to find your local tax identification number, we recommend checking with your local customs office or using your officially registered tax and identity details.
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