We understand that plans can sometimes take unexpected turns. You may be able to change your order, depending on the type of item ordered and how recently the order was placed.
Made to Order Items (72-Hour Window)
Changes to made to order items must be requested within 72 hours of placing the order.
Made to order items include: Bridesmaid dresses, Mother of the Bride dresses, Wedding dresses, Junior bridesmaid dresses, Atelier dresses, and Suits.
Allowed changes:
Shipping address
Size
Color
Note: Other changes, such as adding or removing items or switching dress style, are not permitted.
In Stock Items (30-Minute Window)
Changes to in stock items must be requested within 30 minutes of placing the order.
In stock items include: Try-On dresses, Final sale items, Swatches, Groomsmen accessories, Ship Now dresses, and Personalized products.
Allowed changes:
Shipping address only
Note: Other changes, such as changing the size or color and adding or removing items, are not permitted.
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