Where can I find details about a specific pop-up event?
You can find all event details on the pop-up event page.
Do you have information about parking or the venue?
We recommend contacting the venue directly for parking and location details, as we don’t have that information available.
What styles, sizes, or categories will be available at the pop-up?
Each pop-up features a unique lineup! To see which major dress categories will be available at your local event - such as Bridesmaid, Mother of the Bride, or Bridal dresses - please visit the dedicated event page. While we aren't able to provide a list of individual dress styles ahead of time because our inventory moves so quickly, we always bring a robust, curated selection of our most popular designs and a wide range of sizes to ensure you have a fantastic try-on experience!
Do I need a ticket for each guest?
We recommend reserving a ticket for each guest attending. That said, some venues may allow multiple guests per ticket, so it’s best to check the event page for specifics.
What if I can't find my ticket?
You may still attend the pop-up event, even if you are not able to locate your ticket. Simply provide your full name at the venue, and the staff will be able to locate your booking in the system.
Can I attend without an appointment?
Walk-ins may be welcome depending on the venue, and an entrance fee may apply. Be sure to check the event page for the most accurate details.
How long are appointments?
Appointments are typically around 30 minutes, though timing can vary slightly by event. You can confirm the exact details on the event page.
What is the return policy for dresses purchased at a pop-up?
All dresses purchased at a pop-up are final sale and are not eligible for return.
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