Just placed your order? If your order is eligible, Upgrade Shipping appears on the order confirmation page. You can upgrade from there without signing in or looking your order up.
New Orders
To select expedited shipping for your purchase, follow these steps during checkout:
Add items to your shopping bag and proceed to checkout.
Enter your shipping address and click "Continue to Shipping".
Under "Shipping Method", you'll find the available shipping methods and pricing for each. From there, you can select "Expedited Shipping".
Existing Orders
To add expedited shipping to an existing order, follow these steps:
- Log into your account and navigate to My Orders.
- Guest Checkout: Click here to go to the "Track Your Order" Page and enter your Order Number and Email Address.
- Click on the order you would like to update.
- Click the Upgrade Shipping button at the top of the order page.
- Missing Option: If the option is missing, the shipping label for your order has already been generated, so it can no longer be upgraded.
- Follow the on-screen instructions to upgrade the shipping on your order.
Please Note: Expedited shipping availability depend on your delivery address and the specific items in your cart. If expedited shipping does not appear as an option, it means one or more of your items items or your destination address are not eligible.
If the option is not there, or the change does not go through: your order is either not eligible for that action or has passed the point where it can still be made. Orders keep moving through fulfilment while you are on the page, so an option can disappear, and a change can occasionally fail when you submit it. Refresh the page to see the current status. If the option has gone, the order has passed the cutoff for that change and our Customer Service team is not able to make it for you either.
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