UPS Pickup

We are excited to offer UPS Pickup as a delivery option for our US customers. It’s a super convenient delivery option that allows you to pick up your order from a secure UPS Pickup location.

Keep in mind that this option is only available for select items, and you'll need a valid ID for pickup!

How do I place a UPS Pickup order?

1. Add your item(s) to your cart and head on over to checkout.
2. Click "PICK UP".
3. Enter your zip code to see if there's a UPS Pickup location near you.
4. Once you’ve found a location, click on it and select "SELECT A STORE".
5. Continue checking out as you normally would!

How do I pick up my UPS Pickup order?

1. When your order is ready for pickup, we'll send you an email with your pickup code. Once you receive your email, you have 7 days to swing by and get your order.
2. Make your way to the UPS Pickup location. Don't forget to bring a valid ID and the pickup code we sent you via email.
3. When you arrive, show the pickup code to one of the associates, and they'll hand over your item(s).

What are the UPS Pickup limitations?

• UPS Pickup is only available in the US for select items.
• A valid ID is needed to pick up your item(s).
• To use UPS Pickup, we require your shipping address, name, phone number, and email during checkout for delivery notification and verification purposes.
• You have 7 days to pick up your order once it is delivered to the UPS Pickup location.
  • If your order is not picked up within 7 days, it will be sent back to us and processed like a normal return.
  • Please note that any non-returnable items will not be refunded.
• Once your order is placed, customer service cannot change your delivery option.
  • This includes changing from delivery to pickup (or vice versa) and changing the pickup location.
• If you need to make any changes to your delivery, please contact UPS directly.