No, the try-on fee is non-refundable.
The fee you pay covers the cost of processing your order. This includes the diligent work of our warehouse team, who locate, inspect, and carefully package your dresses to ensure they arrive in excellent condition. While the fee cannot be refunded, it gives you the chance to try on your favorite items in the comfort of your own home before making your final choice.
Discounts for Purchased Try-On Dresses
Although the try-on fee is non-refundable, we offer a discount if you decide to purchase your try-on dress to keep. The discount may vary by country:
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