Returns, Cancellations, & Changes

We have different return policies for standard size orders vs. custom size orders and clearance items, so please make sure you know what we offer on each before you place your order! Don't say we didn't tell you so :).

• ★ What is your return policy?
• Changes Policy
• How do I process a return?
• Did you get my return?
• Cancellation Policy
• Can I add or remove items from my order?
• Can I exchange my dress?
• Where should I drop off my return?
• What if I had an order shipped internationally to me?
• What if I have a problem with my dress or accessory?
• Extreme Weather Conditions
• Returning a Discontinued Dress
• Bridal Gown Order Limits