Returns, Cancellations, & Changes
We have different return policies for standard size orders vs. custom size orders and clearance items, so please make sure you know what we offer on each before you place your order! Don't say we didn't tell you so :).
- ★ What is your return policy?
- How do I process a return?
- How do I know if you got my return?
- Cancellation and Changes Policy
- Can I add or remove items from my order?
- I need to make a return but I checked out as a guest
- How do I know you received my return?
- Can I exchange my dress?
- Where should I drop off my return?
- What if I had an order shipped internationally to me?
- What if I have a problem with my dress?
- Standard Dress Returns
- How do I return my accessories?
- Returning a Discontinued Dress
- Bridal Gown Order Limits