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I need more time with my samples!

You may borrow your sample order for up to an additional week, without penalty, by requesting an extension through your Azazie.com account under “My Orders”:

how_to_find_my_orders.pngsample_extension_-_link.png

Or, on the order page itself:

sample_extension_-_link_in_order.pngYou will then be asked to select how many additional days you need with your sample(s):

sampleorder12.6.7.PNG

Once your request is confirmed, your order will be internally marked with your extension time.

In order to view how many additional days you requested, go back to "My Orders" and click "Request Return Extension" again, and a pop-up with the time requested will appear: 

sampleextensionrequested.png


Please note: this will not be reflected in your Azazie.com account. All you need to do is make sure your sample order is dropped off for return using the prepaid label included with your sample order by the time your extension is over - it’s that easy!

If you need longer than an additional week (a total of 14 days), please reach out to our customer service team.

Have more questions? Submit a request
Sample Program
I need more time with my samples!

You may borrow your sample order for up to an additional week, without penalty, by requesting an extension through your Azazie.com account under “My Orders”:

how_to_find_my_orders.pngsample_extension_-_link.png

Or, on the order page itself:

sample_extension_-_link_in_order.pngYou will then be asked to select how many additional days you need with your sample(s):

sampleorder12.6.7.PNG

Once your request is confirmed, your order will be internally marked with your extension time.

In order to view how many additional days you requested, go back to "My Orders" and click "Request Return Extension" again, and a pop-up with the time requested will appear: 

sampleextensionrequested.png


Please note: this will not be reflected in your Azazie.com account. All you need to do is make sure your sample order is dropped off for return using the prepaid label included with your sample order by the time your extension is over - it’s that easy!

If you need longer than an additional week (a total of 14 days), please reach out to our customer service team.

Have more questions? Submit a request.
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