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I need to make a return but I checked out as a guest

At this time, our website does not allow our customers to checkout as a guest so an account must first be created before an order can be placed. However, because this process is so simple, it's easy to forget that you did it in the first place!

If you received emails about your order, your azazie.com account is likely connected to that email address. To get into your account, you'll follow these steps:

  1. Go to azazie.com and go to "Sign In."
    Screenshot_at_May_06_16-57-49.png
  2. Click "Forgot Password"
    Screenshot_at_May_06_16-55-59.png
  3. This will bring you to a password reset page where you can input your email address and hit "Submit."
    Screenshot_at_May_06_16-56-52.png 
  4. We'll email you a password reset link that you'll click and then fill out a new password before entering your account. 

 

Have more questions? Submit a request
Returns, Cancellations, Changes
I need to make a return but I checked out as a guest

At this time, our website does not allow our customers to checkout as a guest so an account must first be created before an order can be placed. However, because this process is so simple, it's easy to forget that you did it in the first place!

If you received emails about your order, your azazie.com account is likely connected to that email address. To get into your account, you'll follow these steps:

  1. Go to azazie.com and go to "Sign In."
    Screenshot_at_May_06_16-57-49.png
  2. Click "Forgot Password"
    Screenshot_at_May_06_16-55-59.png
  3. This will bring you to a password reset page where you can input your email address and hit "Submit."
    Screenshot_at_May_06_16-56-52.png 
  4. We'll email you a password reset link that you'll click and then fill out a new password before entering your account. 

 

Have more questions? Submit a request.
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