Because they are approximated by our service provider, hold times could seem shorter than they actually are. If you need help right away and can't wait, please email or start a live chat with us.
Thank you for your patience and understanding.
Please note: our office will be closed Thursday, November 24th in observance of Thanksgiving. We will open again on Friday, November 25th at 7 am PST for chats, and 8:30 am PST for phones.
Our amazing customer service team can be reached 24/7 via email (responses can come anytime, day or night). We also offer live chats 7 days a week between 7 am - 7 pm, PST and phone support Monday - Friday between 8:30 am - 4 pm, PST.
We are able to offer all support options in English and we're able to offer chat and email support in French and Spanish.
Phone Number: 650-422-2460*
If you have a quick question, click the pink bubble in the lower right-hand corner of any page on our website and type in your question.
Our system will do its best to provide an answer from our extensive FAQs, otherwise, will direct you to our customer service team via chats, phones, or emails (whatever is available at the time you reach out):
*Please keep in mind this is a US number and not toll free