NOTICE: Due to historic floods occurring in China our extended support hours (5-7pm PST) will be limited. We pray for our overseas team and hope the flooding ends soon. We appreciate your patience and understanding.
We're receiving higher than normal volumes of requests. While it normally only takes us 24 hours to get back to customers, it may take some additional time. If you need an answer sooner, we have an extensive FAQs that should help.
To get quick answers to your questions, or contact our customer service department, click the pink bubble in the lower right-hand corner of any page on our website and type in your question. Our system will do its best to provide an answer from our Help Center, but if you don't find what you need, continue on and select Contact Support to Email, Call, or Chat with us:
You can reach us 24/7 (responses to emails can come anytime, day or night) by email. We also offer live chat from Sunday - Saturday: 7 am - 7 pm PST (Please see notice above regarding extended hours) and phone support between 8am - 4pm, PST from Monday - Friday.
We currently offer both French and Spanish language support via email and live chat.