If you need help getting answers to a question, you'll want to click the pink "Help" button in the lower right hand side of the website: 
A pop up window will appear where you can type your question out. Once submitted, our system will offer some solutions and if you are unable to find the answer you need, you'll be directed to our customer service lines.
Our customer service hours are between Monday - Friday, 9 am - 5 pm PST but we will be closed the following days for this year’s holidays:
Independence Day - July 4, 2019
Labor Day - September 2, 2019
Thanksgiving - November 28, 2019
Christmas - December 24 & 25, 2019
New Years Day - January 1, 2020
We do try to get back to customers as soon as possible, but it can take up to 24 business hours.
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