Our amazing customer service team can be reached 24/7 via email (responses can come anytime, day or night). We also offer live chats 7 days a week between 7am - 7pm, PST and phone support Monday - Friday between 8am - 4pm, PST.
Phone Number: 650-422-2460
Chats: Click here
We currently offer both French and Spanish language support via email and live chat.
If you need help after hours or have a quick question, click the pink bubble in the lower right-hand corner of any page on our website and type in your question. Our system will do its best to provide an answer from our extensive FAQs:
Please note that in observance of the Holiday season, we will be closed on December 24 and December 31, but you will still be able to email us.