NOTICE: The automated hold time estimation on phones is done by our service provider and we do not have a way to change it. This can make the hold times appear shorter than they really are. Hold times during our busy season can be upwards of 20 minutes. If you are unable to wait on hold for a long period of time, we would recommend leaving a voicemail, chatting in, or emailing so you don't have to wait.
Thank you for your patience and understanding.
Our amazing customer service team can be reached 24/7 via email (responses can come anytime, day or night). We also offer live chats 7 days a week between 7 am - 7 pm, PST and phone support Monday - Friday between 8:30 am - 4 pm, PST.
We are able to offer all support options in English and we're able to offer chat and email support in French and Spanish.
Email: customerservice@azazie.com
Phone Number: 650-422-2460*
If you have a quick question, click the pink bubble in the lower right-hand corner of any page on our website and type in your question.
Our system will do its best to provide an answer from our extensive FAQs, otherwise, will direct you to our customer service team via chats, phones, or emails (whatever is available at the time you reach out):
*Please keep in mind this is a US number and not toll free