NOTICE: Our service provider, Zendesk, is experiencing some technical difficulties that is impacting our ability to accept chats and phone calls. If you chat or call in and you get disconnected, an agent will follow up with you as soon as they can.
In order to ensure we are responding to all customer requests in a timely manner, Phones will be unavailable 7/1. Thank you for your patience and understanding.
Also, please be advised that chat and phones will be closed in observance of the 4th of July on Monday 7/4.
Our amazing customer service team can be reached 24/7 via email (responses can come anytime, day or night). We also offer live chats 7 days a week between 7am - 7pm, PST and phone support Monday - Friday between 8:30 am - 4pm, PST.
We are able to offer all support options in English and we're able to offer chat and email support in French and Spanish.
Phone Number: 650-422-2460*
If you have a quick question, click the pink bubble in the lower right-hand corner of any page on our website and type in your question.
Our system will do its best to provide an answer from our extensive FAQs, otherwise, will direct you to our customer service team via chats, phones, or emails (whatever is available at the time you reach out):
*Please keep in mind this is a US number and not toll free