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What if I'm ordering a knee length dress?

When ordering a knee length style with custom sizing, it is very important that you input your Height and Hollow to Floor correctly. Don't worry, even if you do this, your dress will still be knee length!

We need your accurate Height and Hollow to Floor measurements to help ensure that the proportions of the dress will be correct. If either of these measurements are entered incorrectly, the dress could be unwearable and since custom sizing is nonreturnable, we wouldn't be able to take the dress back if this happened. 

To ensure your best fit, please be sure to measure according to our guidelines on our Size Chart page. You can also find a measurement video at the very top of the page that will show you how to take your measurements. You may want to add an additional 0.25-0.5 inches to your bust, waist, and hips measurements for some added comfort. 

For US customers, click here for the size chart and for Canada customers, click here

If the dress arrives and it ends up being a bit too long for you, as our knee length dresses are designed to hit at the knee, we do offer alteration reimbursements for just this reason. Depending on the price of the dress, you could be eligible for up to $35 or $50 back. 

For more information about alteration reimbursements, including how to process a reimbursement request, check out the FAQ here


Have more questions? Submit a request
Custom Sizing
What if I'm ordering a knee length dress?

When ordering a knee length style with custom sizing, it is very important that you input your Height and Hollow to Floor correctly. Don't worry, even if you do this, your dress will still be knee length!

We need your accurate Height and Hollow to Floor measurements to help ensure that the proportions of the dress will be correct. If either of these measurements are entered incorrectly, the dress could be unwearable and since custom sizing is nonreturnable, we wouldn't be able to take the dress back if this happened. 

To ensure your best fit, please be sure to measure according to our guidelines on our Size Chart page. You can also find a measurement video at the very top of the page that will show you how to take your measurements. You may want to add an additional 0.25-0.5 inches to your bust, waist, and hips measurements for some added comfort. 

For US customers, click here for the size chart and for Canada customers, click here

If the dress arrives and it ends up being a bit too long for you, as our knee length dresses are designed to hit at the knee, we do offer alteration reimbursements for just this reason. Depending on the price of the dress, you could be eligible for up to $35 or $50 back. 

For more information about alteration reimbursements, including how to process a reimbursement request, check out the FAQ here


Have more questions? Submit a request.
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