Due to a recent influx in orders and returns, returns may take up to 7 business days to be processed back into our warehouse.
We include a prepaid return label in the box with your samples to make processing your sample return a breeze!
You'll just want to put the samples back in the box they arrived in (or in one of similar size and shape), attach the label onto the box, and get it postmarked for return within 7 days of delivery.
Please note that the majority of our return labels will be for FedEx but depending on your location, you may need to drop the package off with a different shipper so do be sure to double check what the return label says.
If your return label is for FedEx but you don't have a FedEx location near you, no worries! Many Walgreens and Office Depots have FedEx drop off locations. You can also schedule a pick up with FedEx, but they may charge you a fee for this service, which is not covered by Azazie and will not be refunded.
And if you misplace your return label, you can definitely reach out to our amazing team of stylists to get a copy (you won't be able to request one through the website).
Once we receive your return back and have scanned it back into our warehouse (this may take some additional time), we will email you a confirmation.