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I placed my order but never got a confirmation!

If you placed your order but never got an email confirmation that the order was placed, don't worry! You may still have an order, you'll just want to try the following to double check!

  • Check your spam folder. Our email confirmations can sometimes end up in there. 
  • If you signed in through Facebook, check the email linked with that. 
  • Go to azazie.com and go to "My Orders" and you'll be able to see all the order's you've placed and should be able to see the status of your order. 
  • Check your bank account to make sure that there is a transaction from Azazie. 


If you still can't find any confirmation that your order was placed, definitely reach out to our amazing group of stylists with your full name, email, phone number, and the billing address you gave at checkout so we can try to locate it.

Related Articles: 

 

Have more questions? Submit a request
Technical Support
I placed my order but never got a confirmation!

If you placed your order but never got an email confirmation that the order was placed, don't worry! You may still have an order, you'll just want to try the following to double check!

  • Check your spam folder. Our email confirmations can sometimes end up in there. 
  • If you signed in through Facebook, check the email linked with that. 
  • Go to azazie.com and go to "My Orders" and you'll be able to see all the order's you've placed and should be able to see the status of your order. 
  • Check your bank account to make sure that there is a transaction from Azazie. 


If you still can't find any confirmation that your order was placed, definitely reach out to our amazing group of stylists with your full name, email, phone number, and the billing address you gave at checkout so we can try to locate it.

Related Articles: 

 

Have more questions? Submit a request.
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