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Can I exchange my dress?

We are so sorry to hear that your dress isn't work out!

Since we are a made to order company, we do not have an exchange program set up as we do not keep a stock of dresses on hand. Each dress is made only as it is ordered. 

If you need a bigger or smaller size or want another style, we recommend returning your dress and placing a whole new order for the correct size, color, style, whatever you’d like!

You can find instructions for making a return along with our full return policy here

Please also keep in mind that Azazie will only issue one prepaid return label per order. You will be responsible for paying shipping fees including, but not limited to, the cost to ship and any shipping materials on additional returns. Because of this, we recommend returning all unwanted items at one time.

 

 

Have more questions? Submit a request
Returns, Cancellations, Changes
Can I exchange my dress?

We are so sorry to hear that your dress isn't work out!

Since we are a made to order company, we do not have an exchange program set up as we do not keep a stock of dresses on hand. Each dress is made only as it is ordered. 

If you need a bigger or smaller size or want another style, we recommend returning your dress and placing a whole new order for the correct size, color, style, whatever you’d like!

You can find instructions for making a return along with our full return policy here

Please also keep in mind that Azazie will only issue one prepaid return label per order. You will be responsible for paying shipping fees including, but not limited to, the cost to ship and any shipping materials on additional returns. Because of this, we recommend returning all unwanted items at one time.

 

 

Have more questions? Submit a request.
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