How does custom sizing work?

Custom sizing is the same price as standard sizes, and takes the same amount of time to make and ship to you! So really, why wouldn’t you do it? 

A few things to remember about custom dresses:

Custom dresses are made specifically for you. That means, no one else will be able to wear that dress once it’s done. Because of this, we are unable to accept any returns on custom dresses. So sorry, love! Make sure you triple check all your measurements!

Take your measurements using our handy measuring videos every time you place an order. We can't stress this enough. It's very important to know your measurements. We never recommend using the measurements of a standard size dress, so even if you fit into an A12, ordering a custom size with the exact measurements of the A12 doesn't guarantee your custom dress will fit. The reason behind this is that standard sizing has some ease built in, or comfort room. Custom sizing does not have this. Custom sizing is made exactly to the measurements provided. It may be a good idea to add 1/2 inch to your bust and waist measurements just to give yourself some room.

Make sure you're ordering the correct color! Double check your color selection with the bride before submitting your order. We're so sorry, but even if you select Grape instead of Regency, or Emerald instead of Moss, once you have your dress we can't take it back.

Custom sizing is not the same as custom design. If you need a dress to be shorter or longer than advertised, unfortunately this just isn't something we can do. That means, we can't make a floor-length dress into a knee-length or make a knee-length dress into a floor-length design. Never change your height and hollow to floor if you think this will simply make your dress a bit shorter or longer. The height and hollow to floor are used to determine where the hemline, neckline, and waistline should fall and changing either of these can end up moving the waistline of your dress up below your neck! And remember, custom dresses are nonreturnable. 

Check out our full return policy for custom sizing before making your purchase!

Related articles:
What size am I?

Have more questions? Submit a request
Custom Sizing
How does custom sizing work?

Custom sizing is the same price as standard sizes, and takes the same amount of time to make and ship to you! So really, why wouldn’t you do it? 

A few things to remember about custom dresses:

Custom dresses are made specifically for you. That means, no one else will be able to wear that dress once it’s done. Because of this, we are unable to accept any returns on custom dresses. So sorry, love! Make sure you triple check all your measurements!

Take your measurements using our handy measuring videos every time you place an order. We can't stress this enough. It's very important to know your measurements. We never recommend using the measurements of a standard size dress, so even if you fit into an A12, ordering a custom size with the exact measurements of the A12 doesn't guarantee your custom dress will fit. The reason behind this is that standard sizing has some ease built in, or comfort room. Custom sizing does not have this. Custom sizing is made exactly to the measurements provided. It may be a good idea to add 1/2 inch to your bust and waist measurements just to give yourself some room.

Make sure you're ordering the correct color! Double check your color selection with the bride before submitting your order. We're so sorry, but even if you select Grape instead of Regency, or Emerald instead of Moss, once you have your dress we can't take it back.

Custom sizing is not the same as custom design. If you need a dress to be shorter or longer than advertised, unfortunately this just isn't something we can do. That means, we can't make a floor-length dress into a knee-length or make a knee-length dress into a floor-length design. Never change your height and hollow to floor if you think this will simply make your dress a bit shorter or longer. The height and hollow to floor are used to determine where the hemline, neckline, and waistline should fall and changing either of these can end up moving the waistline of your dress up below your neck! And remember, custom dresses are nonreturnable. 

Check out our full return policy for custom sizing before making your purchase!

Related articles:
What size am I?

Have more questions? Submit a request.
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