We offer basic custom sizing! Custom sizing is the same price as standard sizing, and takes the same amount of time to make and ship to you! So really, why wouldn’t you do it?
A few things to remember about custom dresses:
We offer basic custom sizing using your bust, waist, hip, height, and hollow-to-floor measurements to help reduce your potential alteration costs. While we will make your order according to the measurements provided, your dress may require additional alterations at your expense and may not appear exactly as it does online.
For example, strap length isn't customized. We make all straps the same length, to fit a wide range of body types, so your dress straps may need to be adjusted or taken in with a local tailor to fit you comfortably. To help with this and any other adjustments you may need, we offer some alteration reimbursements to help with this. You can find more information here.
Custom dresses are made specifically to the measurements you provide during checkout, meaning no one else will be able to wear that dress once it’s done. Because of this, we are unable to accept any returns on custom dresses. So sorry, love! Make sure you triple check all your measurements and your color!
Take your measurements using our handy measuring videos every time you place an order. We can't stress this enough. It's very important to know your measurements. We never recommend ordering custom size using the measurements of a standard size dress, so even if you fit into an A12, ordering a custom size with the exact measurements of the A12 doesn't guarantee your custom dress will fit. The reason behind this is that standard sizing has some ease built in, or comfort room. Custom sizing does not have this. Custom sizing is made exactly to the measurements provided. It may be a good idea to add 1/4 to 1/2 inch to your bust and waist measurements just to give yourself some room.
For US customers, click here for the measurement guidelines and for Canada customers, click here.
Make sure you're ordering the correct color! Double check your color selection with the bride before submitting your order. We're so sorry, but even if you select Grape instead of Regency, or Emerald instead of Moss, once you have your dress we can't take it back.
Custom sizing is not the same as custom design. If you need a dress to be shorter or longer than advertised, unfortunately this just isn't something we can do. That means, we can't make a floor-length dress into a knee-length or make a knee-length dress into a floor-length design. Never change your height and hollow to floor if you think this will simply make your dress a bit shorter or longer. The height and hollow to floor are used to determine where the hemline, neckline, and waistline should fall and changing either of these can end up moving the waistline of your dress up below your neck! And remember, custom dresses are nonreturnable.
Check out our full return policy for custom sizing before making your purchase!