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When to Order

Despite the current global health crisis, we are not experiencing delays on our end but keep in mind that production times can increase without notice so we recommend ordering 4 months in advance of an event to ensure plenty of time for delivery.

This article includes additional helpful information about when to order our products, how to check the turnaround time of an item before ordering, and much more: 

 

 

MADE TO ORDER ITEMS:

The majority of our products are Made to Order, meaning that we only begin sewing them once an order has been placed. Because of this, it can take a few weeks for us to finish making an item before it ships out. For example, bridesmaid dresses generally take 3 weeks for production plus an additional 1-10 days for delivery. Please keep in mind that shipping time is separate from production times.

We recommend ordering Made to Order items 4 months before your event to ensure plenty of time for us to make and deliver your order. This can also help prevent delays due to any unforeseeable events, such as natural disasters or carrier related issues. 

You can find a list of our Made to Order items and their production times as of October 27, 2021
:

ITEM TYPE

PRODUCTION 

SHIPPING

Bridal Gowns

4 Weeks 

Additional 1-7 Days

Bridesmaid Dresses*

3 Weeks (check item pages for exact times)

Additional 1-7 Days

Mother of the Bride Dresses

4-5 Weeks

Additional 1-7 Days

Prom Dresses

5 weeks (select styles take only a few days to process)**

Additional 1-7 Days

Fabric By the Yard

4 Weeks

Additional 1-7 Days

Bridesmaid Skirts

3 Weeks

Additional 1-7 Days

Sashes

4 Weeks

Additional 1-7 Days

Veils

4 Weeks (select styles take only a few days to process)**

Additional 1-7 Days

Wraps

4 weeks (select styles take only a few days to process)**

Additional 1-7 Days


*Includes Adult Bridesmaid, Junior Bridesmaid, Maternity, and Modest Bridesmaid Dresses.

**Always double check the production/processing time listed on an items ordering page.

 

READY MADE ITEMS:

A selection of our products are ready made, meaning these items are in stock and ready to be shipped.  They only take a few days to prepare before they are shipping (taking up to 7 days for delivery once on its way).

For example, groomsmen accessories (ties, vests, etc) take 4-6 days to process and an additional 1-10 days for delivery.

While it doesn’t take too long for these items to be processed and delivered, we recommend ordering most Ready Made items at least 1 month before you need them. If you are planning a Try-On party, check out this article for ordering recommendations. 

You can find a list of our Ready Made items and their processing times as of October 27, 2021

ITEM TYPE

PROCESSING 

SHIPPING

At-Home Try On Dresses

1-3 Days for Processing

Additional 1-7 Days

Face Masks

9-11 Days for Processing

Additional 1-7 Days

Flower Girl Dresses

9-11 Days for Processing

Additional 1-7 Days

Groomsmen Accessories

9-11 Days for Processing

Additional 1-7 Days

Prom Dresses

Varies per style. See product page for processing time. Select styles take a few days, while others take 5 weeks.

Additional 1-7 Days

Ready to Ship Dresses (Retired At-Home Try On Dresses, reduced price)

1-3 Days for Processing

Additional 1-7 Days

Outlet Dresses (further reduced in price Ready to Ship dresses)

1-3 Days for Processing

Additional 1-7 Days

Party Dresses

Varies per style. See dress product page for processing time.

Additional 1-7 Days

Swatches

1-7 Days for Processing

Additional 1-7 Days

Veils

Varies per style. See product page for processing time. Select styles take a few days, while others take 4 weeks.

Additional 1-7 Days

Wraps

Varies per style. See product page for processing time. Select styles take a few days, while others take 4 weeks.

Additional 1-7 Days

Shapewear

11-13 Days for Processing

Additional 1-7 Days

Robes & Lingerie

11-13 Days for Processing

Additional 1-7 Days

 

RUSH PRODUCTION & RUSH SHIPPING:

We are able to offer rush production and expedited shipping on select orders. However, there are some limits and requirements that must be met at checkout. To see these, please review our Rush Production and Expedited Shipping FAQ

If it looks like we can't make a dress in time for your event and you are a US customer, we recommend checking out our Ready to Ship or Outlet dresses as they only take a few days for processing before they ship (see above). We do not have these dresses available for our Canadian customers at this time. Before ordering, read more about our Ready to Ship and Outlet dresses here.

 

HOW TO CHECK TURNAROUND TIMES:

If you aren't sure what the processing or production time of a specific item is, you can find this information at the bottom of the item page. In the picture below, we can see the Nahrin dress takes 3 weeks for production plus 1-7 days for delivery: 

Screenshot_at_Oct_27_13-40-09.png


Keep in mind that while some pages will give you an estimated delivery window, this will change at checkout based on the provided shipping address so be sure to check the delivery window that shows up at checkout before ordering!

 

THINGS TO CONSIDER:

  • An estimated delivery window will be provided at checkout once you’ve input and saved your address. It will appear at the very bottom of the page beside the items ordered in green text. 
  • We do not recommend ordering a Made to Order item earlier than 4 months before your event date as we have a very limited return policy. Ordering 4 months in advance should allow enough time for production, delivery, and any needed alterations (as is common with formalwear.). 
  • Custom sizing is free and takes the same amount of time to make as our standard sized dresses. All custom sized dresses are non-returnable.
  • We do not offer exchanges at this time. If you purchase a dress and find that you need another size, you will need to place a new order for the correct dress and process a return. 
  • If you are currently losing weight and aren't sure of your size, we still recommend ordering 4 months in advance and making sure you order your current size at checkout as it is alway easier to take a dress in rather than let a dress out. We do not recommend ordering the size you think you will be at the time of the event. We also recommend sticking with standard sizing as custom as custom sizing is non-returnable. 

 

If you have placed and order and would like to check the order progress, your order details, or check your estimated delivery window, check out this article

Have more questions? Submit a request
Placing Your Order
When to Order

Despite the current global health crisis, we are not experiencing delays on our end but keep in mind that production times can increase without notice so we recommend ordering 4 months in advance of an event to ensure plenty of time for delivery.

This article includes additional helpful information about when to order our products, how to check the turnaround time of an item before ordering, and much more: 

 

 

MADE TO ORDER ITEMS:

The majority of our products are Made to Order, meaning that we only begin sewing them once an order has been placed. Because of this, it can take a few weeks for us to finish making an item before it ships out. For example, bridesmaid dresses generally take 3 weeks for production plus an additional 1-10 days for delivery. Please keep in mind that shipping time is separate from production times.

We recommend ordering Made to Order items 4 months before your event to ensure plenty of time for us to make and deliver your order. This can also help prevent delays due to any unforeseeable events, such as natural disasters or carrier related issues. 

You can find a list of our Made to Order items and their production times as of October 27, 2021
:

ITEM TYPE

PRODUCTION 

SHIPPING

Bridal Gowns

4 Weeks 

Additional 1-7 Days

Bridesmaid Dresses*

3 Weeks (check item pages for exact times)

Additional 1-7 Days

Mother of the Bride Dresses

4-5 Weeks

Additional 1-7 Days

Prom Dresses

5 weeks (select styles take only a few days to process)**

Additional 1-7 Days

Fabric By the Yard

4 Weeks

Additional 1-7 Days

Bridesmaid Skirts

3 Weeks

Additional 1-7 Days

Sashes

4 Weeks

Additional 1-7 Days

Veils

4 Weeks (select styles take only a few days to process)**

Additional 1-7 Days

Wraps

4 weeks (select styles take only a few days to process)**

Additional 1-7 Days


*Includes Adult Bridesmaid, Junior Bridesmaid, Maternity, and Modest Bridesmaid Dresses.

**Always double check the production/processing time listed on an items ordering page.

 

READY MADE ITEMS:

A selection of our products are ready made, meaning these items are in stock and ready to be shipped.  They only take a few days to prepare before they are shipping (taking up to 7 days for delivery once on its way).

For example, groomsmen accessories (ties, vests, etc) take 4-6 days to process and an additional 1-10 days for delivery.

While it doesn’t take too long for these items to be processed and delivered, we recommend ordering most Ready Made items at least 1 month before you need them. If you are planning a Try-On party, check out this article for ordering recommendations. 

You can find a list of our Ready Made items and their processing times as of October 27, 2021

ITEM TYPE

PROCESSING 

SHIPPING

At-Home Try On Dresses

1-3 Days for Processing

Additional 1-7 Days

Face Masks

9-11 Days for Processing

Additional 1-7 Days

Flower Girl Dresses

9-11 Days for Processing

Additional 1-7 Days

Groomsmen Accessories

9-11 Days for Processing

Additional 1-7 Days

Prom Dresses

Varies per style. See product page for processing time. Select styles take a few days, while others take 5 weeks.

Additional 1-7 Days

Ready to Ship Dresses (Retired At-Home Try On Dresses, reduced price)

1-3 Days for Processing

Additional 1-7 Days

Outlet Dresses (further reduced in price Ready to Ship dresses)

1-3 Days for Processing

Additional 1-7 Days

Party Dresses

Varies per style. See dress product page for processing time.

Additional 1-7 Days

Swatches

1-7 Days for Processing

Additional 1-7 Days

Veils

Varies per style. See product page for processing time. Select styles take a few days, while others take 4 weeks.

Additional 1-7 Days

Wraps

Varies per style. See product page for processing time. Select styles take a few days, while others take 4 weeks.

Additional 1-7 Days

Shapewear

11-13 Days for Processing

Additional 1-7 Days

Robes & Lingerie

11-13 Days for Processing

Additional 1-7 Days

 

RUSH PRODUCTION & RUSH SHIPPING:

We are able to offer rush production and expedited shipping on select orders. However, there are some limits and requirements that must be met at checkout. To see these, please review our Rush Production and Expedited Shipping FAQ

If it looks like we can't make a dress in time for your event and you are a US customer, we recommend checking out our Ready to Ship or Outlet dresses as they only take a few days for processing before they ship (see above). We do not have these dresses available for our Canadian customers at this time. Before ordering, read more about our Ready to Ship and Outlet dresses here.

 

HOW TO CHECK TURNAROUND TIMES:

If you aren't sure what the processing or production time of a specific item is, you can find this information at the bottom of the item page. In the picture below, we can see the Nahrin dress takes 3 weeks for production plus 1-7 days for delivery: 

Screenshot_at_Oct_27_13-40-09.png


Keep in mind that while some pages will give you an estimated delivery window, this will change at checkout based on the provided shipping address so be sure to check the delivery window that shows up at checkout before ordering!

 

THINGS TO CONSIDER:

  • An estimated delivery window will be provided at checkout once you’ve input and saved your address. It will appear at the very bottom of the page beside the items ordered in green text. 
  • We do not recommend ordering a Made to Order item earlier than 4 months before your event date as we have a very limited return policy. Ordering 4 months in advance should allow enough time for production, delivery, and any needed alterations (as is common with formalwear.). 
  • Custom sizing is free and takes the same amount of time to make as our standard sized dresses. All custom sized dresses are non-returnable.
  • We do not offer exchanges at this time. If you purchase a dress and find that you need another size, you will need to place a new order for the correct dress and process a return. 
  • If you are currently losing weight and aren't sure of your size, we still recommend ordering 4 months in advance and making sure you order your current size at checkout as it is alway easier to take a dress in rather than let a dress out. We do not recommend ordering the size you think you will be at the time of the event. We also recommend sticking with standard sizing as custom as custom sizing is non-returnable. 

 

If you have placed and order and would like to check the order progress, your order details, or check your estimated delivery window, check out this article

Have more questions? Submit a request.
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