COVID-19 UPDATE: Despite the current global health crisis, we are not experiencing delays on our end, in fact, production times recently decreased. Read more below.
In order to maintain low prices and stay friendly to the environment, we make many of our items to order. This means that we do not keep all items in stock and instead must sew the items before they can ship out.
Because of this, we recommend ordering dresses and all other made to order items 4 months before your event date (do not order any sooner). Keep in mind that production times can increase without notice during our busy season (November - March), so please plan accordingly.
Dresses in general take 3-4 weeks for production (depending on the item) plus 1-10 days for delivery. Below is a breakdown of the production and processing times per item type. Please keep in mind that shipping will always take an additional 1-10 days on top of the production or processing time (for Canadian customers, it may take an additional week on top of this) and this will be reflected in the estimated delivery window provided at checkout.
As of July 29, our production and processing times have decreased as follows:
|Bridal Gowns||4 Weeks||Additional 1-10 Days|
|Bridesmaid Dresses||3 Weeks (select styles 2 weeks)||Additional 1-10 Days|
|Flower Girl Dresses||2-4 Days for Processing||Additional 1-10 Days|
|Junior Bridesmaid Dresses||3 Weeks||Additional 1-10 Days|
|Maternity Dresses||3 Weeks||Additional 1-10 Days|
|Mother of the Bride Dresses||4 Weeks||Additional 1-10 Days|
|Separates||3 Weeks||Additional 1-10 Days|
|Special Occasion Dresses||Depends on the style, see dress page.||Additional 1-10 Days|
|Groomsmen Accessories||2-4 Days for Processing||Additional 1-10 Days|
|Sashes||3 Weeks||Additional 1-10 Days|
|Veils||3 Weeks||Additional 1-10 Days|
|Wraps||3 weeks (some only take up to 5 days for processing, check the item page)||Additional 1-10 Days|
|Fabric By the Yard||3 Weeks||Additional 1-10 Days|
|Swatches||3-5 Days for Processing||Additional 1-10 Days|
An estimated delivery window will be provided at the bottom of the page in green writing once you've inputted your address at checkout. At this time, we do not offer Rush Production or Rush Shipping.
If it looks like we can't make you a dress in time for your event and you are a US customer, we recommend checking out our Ready to Ship dresses as they only take 1-3 days for processing and up to 10 days for delivery. We do not have these dresses available for our Canadian customers at this time.
Read more about our Ready to Ship dresses here.
Keep in Mind....
We are a completely made to order company and we work as hard as we can to get orders out as soon as possible. But we must remain ethical and pay high attention to quality, so we can only guarantee delivery by the last day of the window provided at checkout.
We also do not offer exchanges at this time, so if you get your dress and find that you need another size, you will need to place a new order for another dress.