To make room for new colors and styles, we will sometimes retire some older ones. But no need to worry, we always provide 15-30 days notice on the website to give our customers a chance to purchase the retiring color or style before time runs out.
Once retired, we'll be unable to offer the retired style or a color. If you already ordered the retired style or a style in a retired color before the countdown timer ended, we will still be able to complete the order but no new orders will be accepted.
Keep in mind the following:
- Retired items or items in retired colors will still be eligible for return if they fall in line with our general return policy.
- If we plan to retire a color from the entire website, a countdown timer will appear on every item page that comes in the color. After the color is retired, you may be able to find some dresses in that color within our Ready to Ship dresses.
- Sometimes we may need to retire a color from a specific style quickly due to a potential issue with the patten and fabric type used. When this happens, the color may be immediately retired without a countdown timer.
If you're worried that the color or style you like will be retired, we recommend keeping an eye on the website and checking every so often to see if the timer shows up. If it has, then you'll know to place the order asap. Otherwise, you'll want to wait to place your order no sooner than 4 months before your event.