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Can I return my custom dress?

Custom sizing is a fantastic option if you are between sizes, want to cut down on the cost of alterations, or if you just want an overall closer fit! However, there are a few things to remember about custom sizing:

Custom dresses are made specifically to the measurements you provide during checkout, meaning no one else will be able to wear that dress once it’s done. Because of this, we are unable to accept any returns on custom dresses. We are so sorry about that!

Make sure you triple check all your measurements and your chosen color before completing your order as well as read up on some of our tips and tricks for custom ordering!

Since our custom sizing option is basic and nonreturnable, we are happy to be able to offer an alterations reimbursement if anything needs to be adjusted once it arrives. Just submit your alterations receipt through your Azazie.com account! Yes, it really is that easy! 😊

Please see reimbursement limits for our dresses* below:

Dresses $99 or less - Reimbursement limit $35
Dress $100 - $199 - limit $50
Dress above $200 - limit $75

*We do not offer alterations reimbursement for standard sizes.

Related articles:

How do I submit my receipt for alterations?

Have more questions? Submit a request
Custom Sizing
Can I return my custom dress?

Custom sizing is a fantastic option if you are between sizes, want to cut down on the cost of alterations, or if you just want an overall closer fit! However, there are a few things to remember about custom sizing:

Custom dresses are made specifically to the measurements you provide during checkout, meaning no one else will be able to wear that dress once it’s done. Because of this, we are unable to accept any returns on custom dresses. We are so sorry about that!

Make sure you triple check all your measurements and your chosen color before completing your order as well as read up on some of our tips and tricks for custom ordering!

Since our custom sizing option is basic and nonreturnable, we are happy to be able to offer an alterations reimbursement if anything needs to be adjusted once it arrives. Just submit your alterations receipt through your Azazie.com account! Yes, it really is that easy! 😊

Please see reimbursement limits for our dresses* below:

Dresses $99 or less - Reimbursement limit $35
Dress $100 - $199 - limit $50
Dress above $200 - limit $75

*We do not offer alterations reimbursement for standard sizes.

Related articles:

How do I submit my receipt for alterations?

Have more questions? Submit a request.
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