Can I return my custom dress?

At Azazie, we understand that you want your dress to be perfect as soon as it arrives on your doorstep! To help you out, we offer custom sizing on all of our Azazie styles. Custom sizing is the same price as standard sizes, and takes the same amount of time to make and ship to you! So really, why wouldn’t you do it?

A few things to remember about custom dresses:

Custom dresses are made specifically to the measurements you provide during checkout, meaning no one else will be able to wear that dress once it’s done. Because of this, we are unable to accept any returns on custom dresses. So sorry, love! Make sure you triple check all your measurements and your color!

Before submitting your order, read up on some of our tips and tricks for custom ordering!

Don’t worry, we aren’t unreasonable. We understand that with basic custom sizing, sometimes alterations need to be done once you’ve received your custom size dress. To help you out, we offer an alterations reimbursement if anything needs to be adjusted once it arrives, just submit your alterations receipt through your Azazie.com account! Yes, it really is that easy!

Please see reimbursement limits for our dresses* below:
Dresses $99 or less - Reimbursement limit $35
Dress $100 - $199 - limit $50
Dress above $200 - limit $75

*We do not offer alterations reimbursement for standard sizes.

Related articles:
How do I submit my receipt for alterations?

Have more questions? Submit a request
Custom Sizing
Can I return my custom dress?

At Azazie, we understand that you want your dress to be perfect as soon as it arrives on your doorstep! To help you out, we offer custom sizing on all of our Azazie styles. Custom sizing is the same price as standard sizes, and takes the same amount of time to make and ship to you! So really, why wouldn’t you do it?

A few things to remember about custom dresses:

Custom dresses are made specifically to the measurements you provide during checkout, meaning no one else will be able to wear that dress once it’s done. Because of this, we are unable to accept any returns on custom dresses. So sorry, love! Make sure you triple check all your measurements and your color!

Before submitting your order, read up on some of our tips and tricks for custom ordering!

Don’t worry, we aren’t unreasonable. We understand that with basic custom sizing, sometimes alterations need to be done once you’ve received your custom size dress. To help you out, we offer an alterations reimbursement if anything needs to be adjusted once it arrives, just submit your alterations receipt through your Azazie.com account! Yes, it really is that easy!

Please see reimbursement limits for our dresses* below:
Dresses $99 or less - Reimbursement limit $35
Dress $100 - $199 - limit $50
Dress above $200 - limit $75

*We do not offer alterations reimbursement for standard sizes.

Related articles:
How do I submit my receipt for alterations?

Have more questions? Submit a request.
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