Can I add or remove items from my order?

We absolutely understand that things happen and life changes. Sometimes you order 5 bow ties and it turns out you only need 4 or you actually need 6. Unfortunately, at this time, our system just isn't advanced enough for us to be able to remove single items or add items to existing orders. So sorry about that, dear!

If you place an order and realize that you either ordered too may items, not enough items, or the wrong item, you will need to cancel the entire order and place a whole new one with the correct items. If you just have too many, you could potentially return the extra item (as long as you're within our return policy!) or place a separate order for the items you need.

 

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Returns, Cancellations, Changes
Can I add or remove items from my order?

We absolutely understand that things happen and life changes. Sometimes you order 5 bow ties and it turns out you only need 4 or you actually need 6. Unfortunately, at this time, our system just isn't advanced enough for us to be able to remove single items or add items to existing orders. So sorry about that, dear!

If you place an order and realize that you either ordered too may items, not enough items, or the wrong item, you will need to cancel the entire order and place a whole new one with the correct items. If you just have too many, you could potentially return the extra item (as long as you're within our return policy!) or place a separate order for the items you need.

 

Related articles:

Have more questions? Submit a request.
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