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Can I add or remove items from my order?

Adrean

November 20, 2021 15:13

We absolutely understand that things can happen and life can change. Sometimes you order 5 bow ties and it turns out you only need 4 or you actually need 6.

While we are happy to see what we can do to help, our system is just not advanced enough for us to be able to remove or add items to existing orders. We are so sorry about that!

If you place an order and realize that you either ordered too may items, not enough items, or the wrong item, we recommend that you cancel the entire order and place a new one with the correct items. If you just have too many, you can always keep the order and return the item(s) you don't need (as long as you're within our return policy). You could also place a separate order for the items you need!

You can find our Return Policy for US customers here and Canadian customers here.