Order Tracking & Management

Tracking Your Order

• How to Track Your Order
• What does each order status mean?
• Where can I find my order number?

Changing Your Order

• Order Changes Window
• How to Change Size or Color
• How to Change Your Shipping Address
• Can I add or remove items from my order?
• Can I make changes to the design of my dress?
• Change Policy Limitations

Cancelling Your Order

• Order Cancellation WIndow
• How to Cancel Your Order
• What if I miss the cancellation window?
• Why can’t I cancel my order after it ships?
• My order was cancelled unexpectedly, what do I do?
• Cancellation Limitations