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Placing Your Order
Do you have a store?
When should I place my order?
How can I make sure all of my dresses are the same color?
What happens when a dress retires?
Discounts & Bulk Orders
What are your standard sizes?
What size am I?
Can you change the design?
Can I return my custom dress?
How does custom sizing work?
How do I submit my receipt for alterations?
Returns, Cancellations, Changes
Cancellation and Changes Policy
Standard Dress Returns
How do I return my accessories?
I want to return my clearance dress
How to return a discontinued dress
Bridal gown order limit
When will I receive my order?
What if I want my order sooner?
Change Shipping Address
Where do you ship to?
How much does shipping cost?
How can I track my order?
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How does it work?
I can't find my dress in your samples!
When do I need to return my samples?
What dresses are in your sample program?
Is the cost of the sample taken off my final purchase?
My payment won't go through!
What types of payment do you accept?
Where is my refund?
Do you take phone orders?
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